Privacy Policy

Last updated: January 28, 2026

1. Introduction

EduIT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management system and related services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and contact information
  • Student records, academic information, and attendance data
  • Payment and billing information
  • User account credentials and profile information
  • Communication records and support interactions

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device information and IP addresses
  • Browser type and version
  • Usage patterns and interaction data
  • Log files and error reports

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our services
  • To process transactions and manage accounts
  • To send administrative information and updates
  • To respond to your inquiries and provide customer support
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With service providers who assist in operating our platform (under strict confidentiality agreements)

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are designed for educational institutions. We comply with applicable laws regarding children's privacy, including COPPA and GDPR requirements. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@kiin.rw

Phone: +250 789 725 066

Address: KN 5 RD, Kigali - Rwanda